Chelsea House Pool & Gardens

Here you will find, in the words of our guests, trusted & authentic reviews for Chelsea House. These are reviews from guests who have stayed with us, telling their experiences about their guestroom, our hotel and service from the Historic Key West Inns team.
Chelsea House Pool & Gardens
709 Truman Avenue Key West, Florida 33040 USA  |  Telephone: 305.296.2211
4.58 - based on 230 reviews

First time in Key West and so glad my boyfriend and I chose The Chelsea House.  Close to everything, but nice and quiet to return to at the end of the day. Room was tended to quickly every day.  Staff was friendly and as attentive as you needed them to be. The pool was crystal clear and just the right temperature to be refreshing with plenty of shade, and it was never crowded.  I would like to see more savory selections at breakfast such as oatmeal, granola, and Greek yogurt rather than the sweet options that were offered.  I would definitely stay again, though I am intrigued to try one of their other properties, too!

By: on July 28, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5


Our stay in your hotel was fantastic. The staff was very attentive and friendly. Perhaps there is not enough tables, chairs and parasols for the guests at breakfast. See you next time!!

By: on July 28, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5


My husband and I stayed at the Chelsea House this weekend and we were very happy. The staff was beyond nice and even went out of their way to help us book a fishing charter.

The room was great, very clean and comfortable. Location was perfect and the parking on the property was very convenient as most places do not have that option. We loved the pool and the water was very refreshing.

The location was perfect as it was within walking distance to Duval Street. This is definitely the place to stay when you visit key west!!!

By: on July 28, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

5 / 5


  • Is there someone on our team that you would like to mention so that we may acknowledge them? – Yes the cleaning lady of our room, was proactive asking if we wanted service on the room. That is what I call service and kindness, big thanks to her for doing that.
  • Were those you met during your stay professional, courteous and responsiveness to your needs? – Very professional.
  • Were they knowledgeable about the hotel and the local area? – N/A
  • Was your room clean, comfortable and inviting? – Room was fine
  • Was our housekeeping staff responsive to your needs for service of the room? – Yes the cleaning lady of our room, was proactive asking if we wanted service on the room. that is what I call service and kindness, big thanks to her for doing that.
  • How was the check-in and check-out process? – Fine
  • Would you recommend our hotel to a friend planning to visit Key West? – Yes
  • Was there a favorite restaurant or attraction that you visited while in town? – Hard Rock Key West offered the best burger we have got.
By: on July 28, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5


We have been regulars at Chelsea House for over 15 years & each time we walk through the doors there is a sense of coming home. Lyann is beyond enthusiastic & friendly. She went out of her way to meet our needs, even rescuing us with an umbrella & calling the Ferry (on her own) to be sure we had the correct departure times.  Brian gave excellent dinner & activity suggestions & fun was had by our entire group.

One suggestion- please add  an additional mirror (lengthwise is perfect ) on the wall or back of door so more than 1 person can get ready at a time.  With 4 ladies in a  large room it would definitely help :)

By: on July 24, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5


My boyfriend and I stayed at the Chelsea House over the July fourth week. It was adorable, clean and centrally located. It is exactly as pictured. The staff was super helpful and readily available. We had a balcony and found it very enjoyable. It had accessible parking and was in a great location. The only drawback was the continental breakfast. We had planned on eating breakfast there every morning, but elected to spend money and go else where. I have already recommended it to friends and would come back again myself.

By: on July 23, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5


My husband and I stayed here for a couple nights (7/12-7/14) and absolutely loved it!! The staff was extremely friendly and very helpful when we were trying to find good places to eat and visit. Hotel was very clean and had a nice pool area. Very close to Duval St. Check-in and check-out was very fast and easy. We will definitely return :)

By: on July 22, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5


I stayed at the Chelsea House for only one night for my birthday and I wish that I could’ve stayed longer. The location is great, as was the staff. My boyfriend asked the staff where to go get cupcakes for my birthday and the front desk staff was very helpful. They found Key West Cakes for him and it was the best cupcake I’ve had!

The hotel was clean and quiet. It had a relaxing atmosphere and a welcoming feel. The pool was small but clean. my only recommendation would be to resurface the deck right next to the pool. I felt like I could’ve gotten a blister while walking barefoot. I loved that breakfast was served by the pool as well!

All and all, it was an excellent stay and I would recommend it to everyone.

By: on July 22, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5


It’s hard not to have a great time in Key West.  After staying at the Albury Court property a few times (and having some issues with a not helpful desk clerk/concierge), we decided to try a new hotel.  The Historic Key West Inns offer great locations and good deals, so we took a look and and decided to give the Chelsea House Pool and Gardens on Truman a shot.  Right across from the Basilica of St. Mary’s and a couple of blocks off of of Duval, the Chelsea House has a TREMENDOUS location!  Lyenna was amazing at check in.  She was nice, courteous and very helpful.  Ten minutes after we arrived at out room, Lyenna stopped by to make sure that we were settled in and that everything was well (unheard of at the Albury Court for us).  The first room we were in was beautiful, but we had an initial issue with the safe.  Lyenne was right there trying to make it right.  Later on in the heat of the day, we discovered that the room was not cooling.  Dennis had one of the maintenance engineers come to our room within ten minutes.  The a/c was working correctly, but the lack of roof insulation (beautiful ceiling, though!) and small a/c unit pointing in the wrong direction left the bed half of the room HOT.  Staying in Key West in July, a freezing cold room to come back to after being out in the heat all day is CRITICAL.  Dennis was extremely helpful.  He not only got us into a cold room, but upgraded us at no charge.  He also helped us move our luggage and ice chest upstairs!  Later on Desiree, another concierge, offered suggestions on new places for dinner — very nice and helpful.

The issues with the original room not withstanding, we were treated so nicely that we decided to extend our stay one more day (with the help of calling the reservation department) at a reduced rate since they had vacancies.  We originally booked a package (Sebago snorkeling half day trip that was ok), so we had to speak to the 800 number at Dennis’ suggestion.

All in all, we had a great time… a great experience and look forward to coming back to Chelsea House.  The grounds are beautiful, and the pool very nice.  The only reason we couldn’t rate it 5 stars is the initial issues with the first room that cost us some time.

Thank you Dennis, Lyenne, and Desiree!

By: on July 21, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5


My husband and I enjoyed our three nights this past weekend.  The only let down was the breakfast, we were hoping for a hot choice. The room was clean.  The A/C in room one was not very strong.  My husband complained about being warm when sleeping.

By: on July 21, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5