Cypress House

Here you will find, in the words of our guests, trusted & authentic reviews for Cypress House. These are reviews from guests who have stayed with us, telling their experiences about their guestroom, our hotel and service from the Historic Key West Inns team.
Cypress House
601 Caroline Street Key West, Florida 33040 USA  |  Telephone: 305.294.6969
4.78 - based on 223 reviews

 

Thank you for reaching out to me to invite me to share my comments on the Cypress House. I am a travel writer and I also had a travel agency for years, so I’ve had the opportunity to stay in a variety of hotels and inns throughout the world. We very much enjoyed our time at the Cypress House. I share some of these comments only because I love your approach to upgrading and branding historic Key West properties and I hope that they will provide some additional information that I think will make the experience more complete.

It is a terrific location–easy access to the action, but peaceful enough at night, so that we could sleep well. Chris and the other staff could not have been more friendly and helpful. We stayed in room 11 and needed the porch swept and some cushions for the chairs and they took care of it right away. Beach towels were always plentiful and I appreciated not having to sign some sort of log every time I needed one. Even though we need not always take advantage of the continental breakfast or Liming, we certainly enjoyed them when we did.

I understand that you have put quite a bit of money into upgrading the property and it certainly shows, especially in the bathrooms. It is wonderful to have a sparkling new and modern bathroom in a charming older hotel, which is one of the reasons I choose the Cypress House. I love the cool blue and green color scheme, too. Quite soothing after a day at the beach. A few things that would make the room more inviting and accommodating would be some more art (it feels a little sparse), a full-length mirror, and a hand towel holder near the basin so you wouldn’t have to put the towel on the actual basin where it can get wet. Another nice addition would be some sort of welcome letter that would include information such as what restaurants deliver so you can enjoy lunch by the pool, etc. I have found that this personal touch in a small and charming hotel like yours is quite welcome.

I would say that housekeeping was a little spotty. I don’t think the bathroom mirror was cleaned more than once nor the floors swept often (coming to and from the beach things can get a little sandy/messy).

If you can make these few little upgrades, funds permitting, I really think that it would make the Cypress House an even more desirable place to stay in Key West. We would most certainly return.

Thanks to Chris and everyone for their hospitality.

 

By: on July 2, 2013
Hotel Reviewed: Cypress House

4 / 5


 

Don’t do Facebook, but want you to know that we enjoyed our stay with you and would do it again! Scott was so kind and helpful. Loved the kitchen and way breakfast was served. Loved our room on second floor with beautiful tropical foliage  and feeling of vintage Key West. Thank you!

By: on June 9, 2013
Hotel Reviewed: Cypress House

5 / 5


 

This was our third visit to Cypress House, but our first under the Historic Key West Inns management team.  The upgrades on the rooms are fantastic!  We started in the roomy third floor room, but even in late May the a/c had a hard time keeping up with the heat, so you generously moved us to the first floor, where we were quite comfortable the rest of our stay.  Scott always appeared so happy to see us, and the rest of the staff was friendly and accommodating.  Their recommendations were always spot on, whether for mopeds, food or fun.  Thank you for a great stay!

By: on June 4, 2013
Hotel Reviewed: Cypress House

5 / 5


 

My boyfriend and I had a great time and enjoyed your hotel. We met great people and the accommodations were fantastic. We would add this to our favorites when visiting Key West.

Look forward to visiting the Cypress House again.

Kathy and Jim

By: on June 4, 2013
Hotel Reviewed: Cypress House

5 / 5


 

hotel was great… we liked the breakfast and the afternoon snacks… i have stayed at lighthouse court before and i liked it also….

By: on May 28, 2013
Hotel Reviewed: Cypress House

5 / 5


 

It was a short stay, but we’ll be back! The location was fantastic, the staff were friendly and helpful and the hotel was beautiful.

 

By: on May 28, 2013
Hotel Reviewed: Cypress House

5 / 5


 

Our two night stay by far exceeded our expectations.  Dennis was working during most of our stay and he was the friendliest and most helpful host we have EVER experienced, while traveling. We also had  brief interactions with Julie and Christine- and they were also fantastic!  What an amazingly wonderful staff you have!  Please pass along our gratitude to each of them-as they contributed greatly to our “perfect vacation”.  Very well maintained pool/breakfast area and our room was very clean and comfortable- oh and HUGE- we so much appreciated the upgrade!!  Loved breakfast and the way it was presented each morning!  We also really enjoyed the “liming hour”.  It was a wonderful way to start each evening.  Thank you!  We loved everything about the hotel and our only suggestion would to be “keep doing what you’re doing!  You’ve got it right!!”

By: on May 21, 2013
Hotel Reviewed: Cypress House

5 / 5


 

The Cypress House far and away exceeded our expectations. We had originally booked a room at the Lighthouse Court Hotel but due to work obligations had to reschedule our trip. The Lighthouse was booked the week we wanted to reschedule but they were kind enough to hook us up with the Cypress House and it worked out even better. We had the most fantastic room, large, stylish, and a HUGE shower. Could not ask for anything more. We loved the happy hour ‘Liming’ at the pool as well, really added a cool touch. If you are looking for low key, laid back, close to EVERYTHING, and super classic Key West, look no further than the Cypress House. We can’t wait to come back.

By: on May 20, 2013
Hotel Reviewed: Cypress House

5 / 5


 

We  just returned from our first Key West adventure. Our room was great, always clean, and cool. The staff was so helpful. They helped with excursions and dining. Dennis was so great. He was a joy. We never had breakfast because we enjoyed going to Pepe’s. However, the evening drinks and snacks at the Liming were great. Great time to meet other guests. We enjoyed ourselves and would come back again. We would gladly recommend this hotel collection to anyone. Thanks for making our stay enjoyable.

JR n Cindy Heide

By: on May 20, 2013
Hotel Reviewed: Cypress House

5 / 5


 

The Cypress House and staff exceeded my expectations.  This historic house is centrally located in Old Town, we were able to walk to everything we wanted to see and do.

The Cypress staff was always friendly and helpful.  Our room was always cleaned in a timely manner.   This is the only place we will stay when visiting Key West.

By: on May 17, 2013
Hotel Reviewed: Cypress House

5 / 5