Everyone in the Historic Key West Inns organization was fantastic. From the time we made our reservation on the phone, to the time we checked out, we were treated like family. We wish we had written down the names of the people we had contact with so we could recognize them individually.
All of the staff at the hotel were exceptional. The front desk clerks were friendly, polite and extremely knowledgeable about the area. There was no question that they could not answer. From the time we checked in until we left, the staff even remembered our names and greeted us by name when they saw us. Checking in and checking out was seamless and fast.
The rooms are clean, comfortable, and inviting.
The pool and garden area were well maintained and like the rooms, were very inviting.
The continental breakfasts were delicious as well. Every item offered was always available, and when it looked like something was about to run out, the staff refilled it.
While we wish the room had a closet or larger dresser that allowed us to unpack and not live out of a suitcase for a week, the hotel was fantastic.
We will not look at any other place to stay when we return to Key West (which will be an annual trip for us now). The Chelsea House will remain our Inn of choice when visiting Key West.
Thank you to all the staff that made our first trip to Key West a GREAT experience.
By: Dave and Kimberly S. on October 28, 2014
Hotel Reviewed: Chelsea House Hotel
5 / 5