Guest Reviews | Key West Hotel Reviews


Cypress House Hotel – Beautiful, Relaxing Get Away

Our stay at the Cypress House Hotel was perfect. When we arrived the staff member who checked us in was friendly and knowledgeable. The check in process was easy. Our room was exactly as it appeared online. It was clean and the air conditioning kept up with the tropical summer weather. Our private balcony was fun to sit out on every night and absorb the sights and sounds of Key West. Other guests were quiet and respectful. The first morning we were there I went to ask the staff about a special package we had booked when we made out reservations.  It was not documented on the reservation, but she simply added it.  With our package we got free tickets to 2 area attractions.  We used our passed to go to the Ernest Hemingway House and the Mel Fisher Maritime Museum.  Both places were really interesting and added value to our 5-night stay. One evening I locked us out of our room, with the deadbolt locked from the inside. It was about 20 minutes before the hotel staff was to go home.  I went down and let him know.  He was very understanding and called the maintenance guy from another property.  He came over, by now it was after he should have been gone for the day, and unlocked our door.  He was very cordial and seemed happy to help. The pool at the property was so relaxing!  There was rarely another person or couple in the pool.  It was a great place to spend the afternoon before heading out to Duval Street for the night.  The hotel is within walking distance of everywhere we wanted to go.  We appreciated its close proximity to the harbor. Everyone we interacted with from the Cypress House Hotel staff was friendly and very accommodating.  We will be back for sure!

By: on July 6, 2017
Hotel Reviewed: Cypress House Hotel

5 / 5