Our first night didn’t start off very well, from the late arrival, thunderstorms and then the A/C not working when we checked in…but the staff stepped up immediately and in less than an hour we had a new A/C installed, a few extra snacks and drinks and suggestions for deliveries. We were truly amazed and pleased that you go the extra mile and made us feel welcomed. On top of that, we also were provided a $50 credit and found champagne in our room the next night.
Rooms were clean and bed was comfortable. Nice porch to sit out and relax. Breakfast was really good and had a variety of items.
We were happy with the location of the Hotel since we decided to be on foot this trip. Everything was easy access and great to be able to go back to the room to freshen up and head back out. We got caught in a few storms…but it’s just water. We would Definitely consider staying here again should we return to Key West.
We stayed in Room 4 for our July 4th holiday trip. Thanks again to the staff, they made the difference.
By: Robin & Andy Cain on July 8, 2013
Hotel Reviewed: Cypress House
5 / 5