Guest Reviews | Key West Hotel Reviews

Here you will find, in the words of our guests, trusted & authentic reviews for Historic Key West Inns hotels. These are reviews from guests who have stayed at each property, telling their experiences about their guestroom, the hotel and service from our Historic Key West Inns team.


Historic Key West Inns
725 Truman Avenue
Key West, Florida 33040 USA  |  Telephone: 800-549-4430
4.70 - based on 1928 reviews

It’s hard not to have a great time in Key West.  After staying at the Albury Court property a few times (and having some issues with a not helpful desk clerk/concierge), we decided to try a new hotel.  The Historic Key West Inns offer great locations and good deals, so we took a look and and decided to give the Chelsea House Pool and Gardens on Truman a shot.  Right across from the Basilica of St. Mary’s and a couple of blocks off of of Duval, the Chelsea House has a TREMENDOUS location!  Lyenna was amazing at check in.  She was nice, courteous and very helpful.  Ten minutes after we arrived at out room, Lyenna stopped by to make sure that we were settled in and that everything was well (unheard of at the Albury Court for us).  The first room we were in was beautiful, but we had an initial issue with the safe.  Lyenne was right there trying to make it right.  Later on in the heat of the day, we discovered that the room was not cooling.  Dennis had one of the maintenance engineers come to our room within ten minutes.  The a/c was working correctly, but the lack of roof insulation (beautiful ceiling, though!) and small a/c unit pointing in the wrong direction left the bed half of the room HOT.  Staying in Key West in July, a freezing cold room to come back to after being out in the heat all day is CRITICAL.  Dennis was extremely helpful.  He not only got us into a cold room, but upgraded us at no charge.  He also helped us move our luggage and ice chest upstairs!  Later on Desiree, another concierge, offered suggestions on new places for dinner — very nice and helpful.

The issues with the original room not withstanding, we were treated so nicely that we decided to extend our stay one more day (with the help of calling the reservation department) at a reduced rate since they had vacancies.  We originally booked a package (Sebago snorkeling half day trip that was ok), so we had to speak to the 800 number at Dennis’ suggestion.

All in all, we had a great time… a great experience and look forward to coming back to Chelsea House.  The grounds are beautiful, and the pool very nice.  The only reason we couldn’t rate it 5 stars is the initial issues with the first room that cost us some time.

Thank you Dennis, Lyenne, and Desiree!

By: on July 21, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5


We enjoyed our stay at the Key Lime Inn ! The rooms are charming and comfortable. Next time, will have to be there more nights. Near from everything. Free parking. A place to enjoyed time near the pool and have a walk in those beautiful streets near by.

By: on July 21, 2014
Hotel Reviewed: Key Lime Inn

5 / 5


My husband and I recently stayed at the Key Lime Inn on two separate occasions… in one week!  The first was a planned stay of two nights.  We were so happy with our experience that we decided to stay here again after a brief hop down to Key West from Marathon for the Hemingway Festival turned into a “we should probably get a room”-type of evening.

From the kind office staff to the clean rooms, the Key Lime Inn is an ideal place for those looking for a quiet spot to rest their heads in between adventures.  The rooms are small, but nicely decorated and very clean.  The pool is lovely– a great way to cool off during the day and make some new friends with the other guests.  The included continental breakfast is also an added benefit.

If you’d like to be a little out of the way of Key West craziness, but still very close to all of the action, I highly recommend Key Lime Inn.  It’s the perfect landing spot for all of your Conch Republic explorations.

 

 

By: on July 21, 2014
Hotel Reviewed: Key Lime Inn

4 / 5


We had a wonderful experience staying at Albury Court.  Our room and the grounds in general were very nice. Great location within walking distance of Duval, Mallory Square and great restaurants as well.  Hotel staff were all courteous, friendly and very helpful. (Kaya helped us out several times, if she recommends a restaurant, go there, it’s good!) Breakfast was great as well, loved the local aspect of it, plus it saved us so much time and money too. Thanks for a great stay!!

By: on July 21, 2014
Hotel Reviewed: Albury Court Hotel

5 / 5


Had an amazing time, my room was #13 superior queen very clean small fridge, pretty roomie.  We had a table with chairs and a hammock right outside our room. Walking distance from duval, or 5 min taxi ride. Wish we stayed longer but, can’t wait to go back. I booked it off season so the price was great for the location, although it’s always a party in the keys even off season, but once you get back to the room it’s very quiet.

By: on July 21, 2014
Hotel Reviewed: Key Lime Inn

5 / 5


I enjoyed staying at this hotel very much. The staff were polite and the rooms were very nice. The location was awesome also. I would most definitely recommend this hotel. Thank you!

 

By: on July 21, 2014
Hotel Reviewed: Albury Court Hotel

5 / 5


We stayed three nights in mid-July (our second trip to Key West, first at this hotel).  The reception desk staff was great.  We arrived around noon and did not expect our room to be ready (it was not), however the front desk gave us suggestions for places to visit and eat lunch.  As promised, the room was ready by 3pm.  Our room (#9) was well furnished, quiet and had a great view over the gardens (highly recommended) and a small balcony.  The room was well furnished and the air conditioning was reasonably quiet (ceiling fan helped as we could turn off the air con at night).  Overall the room was clean although the bath could use a bit of a deep clean in the corners along with repair to the floor tile.  Would definitely stay at Key Lime Inn again.

By: on July 21, 2014
Hotel Reviewed: Key Lime Inn

4 / 5


We spent two nights in room 20 and had stayed there before.  We were very happy with Linda’s personalized service, from taking the reservation to making sure that everything was OK with me.  It was my belated BDay that I was celebrating.   Breakfast would be the only thing that could be improved.  Different pastries, maybe a waffle or pancake station.  But all very good and will return!

By: on July 21, 2014
Hotel Reviewed: Merlin Guesthouse

4 / 5


The Chelsea House was a referral from a colleague of mine. We were pleasantly surprised. Super charming inn with exceptionally friendly, helpful service. The rooms were clean and very comfortable. I will recommend this location over and over again! Thank you for the great experience!

By: on July 21, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

5 / 5


We really enjoyed our stay with you July 17 – 20, 2014. The young women who greeted us on arrival was extremely pleasant and very helpful. Dennis went above and beyond as well!

The room was large and nicely done. Our stay was very quiet and the AC worked great, which was critical because of the July heat. Suggestions for room improvement … add some towel bars in the bathroom. Fix the bathroom door, it doesn’t close properly. Provide bottled water in the room daily.

This is our second stay with you and we will definitely be back! Thanks!

By: on July 21, 2014
Hotel Reviewed: Chelsea House Pool & Gardens

4 / 5