Danielle handled our multiple unit arrangements without a hitch and all of the staff were professional and friendly. The pool was ideal, the breakfasts were delicious, the happy hour was appreciated. The only suggestion is to be diligent in maintenance, especially as it relates to the facade. One missing rail baluster can degrade the initial impression. Other than that, I look forward to returning to another HKWI property the next time in KW.
By: Jim Marsh on January 9, 2013
Hotel Reviewed: Cypress House Hotel
5 / 5