Just wanted to let you and your management know that my wife and I had a great stay at your Chelsea House hotel last week (Nov 13 – 17). The room and amenities were good, but even more impressive – your staff was great!
The folks we ran into around your hotel greeted us in a very warm and engaging manner. Always courteous and helpful. But, I want to call special attention to your front desk staff and Ms. Lyenna in particular. She greeted you when you walked into the lobby, immediately offered to help and took time to provide great information. She was very professional in all my dealings with her. She is a PRO!!
I travel extensively (70 to 90 nights a year) for work, both domestic and internationally, and she stands out as a star who could work in any 5 star resort.
We look forward to coming back and will also be referring our friends.
Hotel Reviewed: Chelsea House Hotel
5 / 5