Guest Testimonials | Key West Hotel Reviews


Wonderful Stay : Cypress House

We stayed our 1st two nights in Key West at the Cypress House Grand Conch Mansion in room 2. Could not ask for a more wonderful room in a perfect location! Walking/Biking distance to anywhere you want to go.

Checking in, Scott was simply the best. Getting our car tucked away in the parking garage and guiding us on a few things to do, and general whereabouts of what the town has to offer. So knowledgeable! The next morning, they called down and had us a bike ready to go in 15 minutes. Superb service!!

Queen bed and updated bathroom was perfect. Loved the decor and they fact that during renovations, they hung on to as much originality as possible.

We did not partake in the happy hour and snacks, but both of us enjoyed the different offerings for breakfast. Each morning, we were not disappointed, and dined by the pool.

Turn down service with new towels was a plus as well.

The 2nd two nights, we were moved down the street a house away. The location is just as great, but this house just didn’t have that ‘feel’ the Conch Mansion did. Our room 22 was a wonderful King size with mini kitchen and dinette with an updated bath as well. This house is just 4 stars for me, cause we were really excited to stay in the other house. I didn’t mention my disappointment to the staff, because we were already moved into the room. You will feel sort of displaced from the original house, having to walk for ice, drinks, or breakfast.

The staff was wonderful, and they may have been willing to keep us in the Conch Mansion if I had asked. So, I’ll take all fault to that.

When we return to Key West, we will hopefully stay with you again.  I hope we will be able to stay entirely within the Grand Conch Mansion of the Cypress House.

Thank you!

The Warrens

By: on January 13, 2014
Hotel Reviewed: Cypress House

5 / 5