Guest Reviews | Key West Hotel Reviews


Wonderful Stay – Lighthouse Court Hotel

My name is Pam Hummel, and my daughter and I recently stayed at
Lighthouse Court Hotel on a trip to Key West.

I am writing to let you how much we enjoyed our stay at your hotel. The
staff we dealt with were absolutely wonderful! Jeremiah and Denice are
both assets to have as your front desk receptionists. They were very
helpful in every aspect: accommodating us for an additional night,
keeping our bags while rooms were being changed, giving restaurant
recommendations, setting us up with a rental car, offering suggestions
on events and activities and helping to check us in with our airline.
They made us feel like our enjoyment was just as important to them as it
was to us. As I stated previously, they were wonderful!

On a separate note, I thought I would give you some feedback on our room
situations. We were in two different rooms during our stay. The first,
H3, the room and private bathroom were clean and comfortable. The only
thing I think is worth mentioning, is the carpet. Although it appeared
clean, to the bare foot, it felt like wax, making me think it might not
be as clean as originally thought.

The second room, J1, was a pleasant change. I think the wood flooring
works much better in a place where sand and dirt are just a “given”. The
overall room was clean and comfortable. There are only a few “cosmetic”
things I think are worth mentioning. Because this room is designed for
more occupants, I think having a second mirror would be beneficial.
Currently, the only mirror available is located in the bathroom which
makes it difficult to “get ready” when the bathroom is in use by others.
The shower curtain needs to be slightly longer. The shower water sprays
water out onto the bathroom floor. And last, but not least, a full size
ironing board (in both rooms) would be nice. The small ones are just so
hard to work with.

I hope you do not get offended by my “observations/recommendations”, but
believe me, these few little things were of no real concern to our
enjoyment. I really enjoyed staying with you, and plan to do so again in
the future. I just thought some comments would be helpful to your
continued success.

Thank you, again, for such a great experience! I hope to see you again
soon.

Sincerely,

Pamela Hummel

By: on March 8, 2014
Hotel Reviewed: Lighthouse Court Hotel

5 / 5