My husband and I had the pleasure of staying at the Chelsea House Hotel for four nights from October 10 to 14, 2016. We were there for my 60th birthday trip. We were very pleased with your hotel, especially the beautiful outdoor environment. The pool was so nice and the chairs and towels made sitting outside very comfortable. There was just enough sun and shade! Our room was immaculate and the beds were perfect – just the right firmness. We stayed right near the pool so getting breakfast was right outside our door. Breakfast was very nice with many options to choose from. All staff we interacted with were pleasant and professional. I would highly recommend the Chelsea House to others vacationing in Key West.
I have a few suggestions. While the room – two queen beds -was just fine, I would suggest that you add a little more to the room to make it even more inviting- like little valances on the window, and maybe another picture or decoration on the wall, and the bathroom could use some shelving or space to store toilettes. Somehow we didn’t have an alarm clock in our room and wondered about the lack of one. We later realized it must have been missing as we noticed it was listed as an available amenity. The hairdryer was missing too but that was immediately replaced. Hope the previous guests did not take off with your hairdryer and alarm clock! LOL!
One minor issue was the smokers on the porch right outside our door. Thankfully the smoke never drifted into our room but it wasn’t too pleasant to have to walk by someone having a cigarette on the shared porch and then seeing cigarette butts left in the ashtray at the table we wanted to sit at. Would have been better if the smokers been asked to carefully dispose of their butts when finished or better yet not smoke right by entrances to other rooms. Maybe you could designate a smoking area away from direct paths to the buildings so non-smokers can breathe freely. Nevertheless, it was a minor issue that would not deter us from booking at the Chelsea House Hotel again.
I really hope we can visit again as there is still so much more we would love to do and see. Key West is a wonderful place! So glad we chose this incredible vacation destination.By: Lynn Jezyk on October 17, 2016
Hotel Reviewed: Chelsea House Hotel Reviews & Testimonials
5 / 5