We stayed here 3 or 4 times prior to this stay. We opted not to stay there last year, with the rest of our group, mainly because of a former rude front desk clerk. HOWEVER, this time, we were pleasantly surprised. The young man and young woman at the front desk were so warm and welcoming, and seemed genuinely happy to see our group arrive for our stay. The young woman (sorry – I didn’t get her name) checked us in. She was kind enough to take note of our request for a specific room, and indeed could put us in that room, which made me very happy. I had requested that specific room on our prior stay (the year before last), and the front desk clerk who wasn’t there this time rudely said “we can’t reserve specific rooms for people”, and we didn’t get that room. It makes for a much more pleasant stay when we can get into a room that makes a guest happy, and something small like that can make a huge difference in a stay! 🙂
The rooms were clean, the beds were comfortable. Fluffier pillows would have been nice, but I’m used to a super thick fluffy pillow, so they were probably perfectly fine for most people. Breakfast was sufficient – local bagels with cream cheese, muffins, croissants, yogurt, milk, oranges, juice and coffee.
We would stay there again, and are glad we gave it another chance this year.By: Biker Gomer on April 22, 2015
Hotel Reviewed: Chelsea House Hotel
4 / 5