Guest Reviews | Key West Hotel Reviews

This is our second visit to Chelsea House Hotel. We couldn’t be happier. We found you on the internet last year and fell in love with the location, facilities and staff. In 2014, we visited for our Wedding Anniversary. The staff sent a bottle of champagne. We had a maintenance issue on that visit. Matt Harris and staff couldn’t have been more accommodating. In previous visits to Key West we had stayed in expensive hotels and they just can’t compete with the customer service at Chelsea House.

In 2015, we returned for 10 days to celebrate our wedding anniversary and my 60th birthday. The staff assisted my husband with getting roses delivered, a bottle of champagne and a great room location. We intend to put in our reservations now for 2016! Matt Harris, Lynee (Front Desk) Barbara and Freddy are real standouts. All were fabulous and friendly. I’m trying to convince my husband that a spring fling there would be great as well in 2016. We tell everyone about Chelsea House!

By: December 14, 2015

5 / 5 stars