Guest Reviews | Key West Hotel Reviews


Cypress House Hotel – Nice Stay

We loved the staff at the Cypress House.  Dennis was especially helpful and pleasant but everyone was very nice.  We loved kidding around with him.  He went above and beyond to do anything necessary.  Check in was a breeze and our flight was early but we were able to check in because our room was ready.

Breakfast was certainly adequate and the breakfast area inside was clean and eating outside was lovely. (You may want to consider making something without pork products.  Every breakfast item that was hot while we were there either had sausage or ham and I am allergic to pork products, so it was cereal and toast for me.)

We loved the pool and the chairs were comfortable. Our room was certainly nice, spacious and very clean.  The shower was wonderful and huge.  Our floors, however, were Very Noisy.  They really need to be ripped up and re-installed or just sand the original floors underneath and use them.  The right side of the bed was noisy as well. It creaked and just sounded broken.  The air conditioner was impossible to use at night since it is right next to the bed.  It was very loud.

I know that the problems with the room, were just ours because we had friends and relatives that stayed there as well and they did not encounter the problems we had in their rooms.

I would suggest having a computer for guest use.  The front desk was not able to print out our boarding passes and that became an issue for us at the airport.  I would have just rather take care of it myself on a computer then I can review the information and make sure everything is correct and print out my boarding passes myself.  This is actually the only B & B that we have stayed at where there wasn’t a computer available for guests to use and we have stayed at a lot of B & B’s.

I would definitely stay with you again at the Cypress House as I said there were a lot of pluses.  However, I would definitely request a different room.

Thanks for your hospitality.

By: on May 23, 2015
Hotel Reviewed: Cypress House Hotel Reviews & Testimonials

4 / 5