Couldn’t have asked for a better experience of a stay while being in Key West. I knew I was going to be getting in late (after 10pm), and they had arranged a late check-in for me. They left key, directions to room in a lockbox for me. When I arrived it was exactly where they stated it would be. Inside the large room, the parking pass as well as directions on how to get to the garage was left on dresser. It was a pleasant feeling knowing that most everything was already done for me, and I wasn’t left trying to figure things out after a long, long drive through traffic and rain. The room itself was beautiful and inviting.
The next morning as myself and friend were enjoying the coffee and breakfast that comes with the room, we noticed the weather wasn’t going to cooperate with us. The young lady at the Front Desk came out to the eating area and provided the guests ponchos or umbrellas to guests who may need them. The ponchos were a lifesaver!!! My friend and I were able to have our day walking around Key West without fear of being literally soaked to our bones. Again, it was so nice for this because we didn’t have to scramble around trying to find one so we could go out and enjoy Key West. The grounds around the hotel were lush and well kept. The rooms and area were quiet. As we were checking out on Sunday, the young lady at the desk stated that we didn’t have to return the parking pass immediately (just by 10pm), which allowed us to enjoy walking around Key West Sunday before we actually had to get on the road.
My friend and I enjoyed the stay, and especially since was the 1st bed & breakfast she had stayed at, I think you may have just made a life long customer. Thanks for such an awesome stay!! Your staff took most of the normal worries you have on vacation away, and allowed us to just get lost while in Key West. Thanks again.By: Richard Nagel (firstname.lastname@example.org) on November 23, 2015
Hotel Reviewed: Cypress House Hotel
5 / 5