Fabulous is the word that I would use to describe our experience at the Cypress House Hotel! From booking our stay to checking out, everything was perfect!!!
It started with booking our visit to Key West. We had so wanted to stay at Cypress House. My friend is a Stage 4 Cancer Survivor and had never been to Key West, so I wanted the stay to be very Special since he had been through a lot. Julie (reservations) was able to not only accommodate us for our stay, but weren’t we surprised when we arrived and were upgraded to the most beautiful room complete with a private front porch!!!
Upon check-in, Melissa could not be more accommodating and friendly. She made us feel so welcome, and personally escorted us to our room. She helped us with tips for restaurants based on our taste—and all the recommendations were spot-on. She explained breakfast/pool and ‘liming hour’, which we enjoyed immensely, and had an opportunity to meet some of the other guests.
Our room was beautiful!!! The king bed was super comfortable, the living area had a refrigerator and microwave. The bathroom had all the amenities we could possibly need. And housekeeping did a great job keeping it clean and well made up.
There was quite a spread for breakfast. Even hot biscuits with ham and egg, along with yogurts, homemade muffins, juice, etc. Always something hot is included in this continental breakfast. A great start to the day.
Liming hour included a special cocktail along with a snack of some sort, poolside. And the area is covered, just in case it rains. A nice opportunity to trade restaurant recommendations, etc. with other guests.
Location is perfect!!! You can walk to everything, which was important to us.
Check-out was with Dennis. He was so personable and friendly and made check-out so easy. He stored our bags so we could enjoy some more time in Key West before heading back up to Miami. Super great guy!!
Lastly, this vacation included three boutique hotels. Two were in South Beach. Cypress House outshined everyone!!!! They far surpassed the other places we stayed on this trip.
Cypress House is a wonderful, fabulous place to stay, and we hope to stay there again in the future!!!! We will have our wonderful memories in the meantime!!
We love Cypress House Hotel and their friendly, accommodating staff!!! Thanks for a wonderful stay!!By: Sandy Tango December 16, 2016
5 / 5 stars