From the moment I called to book my reservation, I felt like more than just another guest calling to plan a trip. Ray took the time to talk to me and answer all my questions. He was extremely friendly and explained the difference in room types and ensured I booked the best room to celebrate my anniversary.
Upon our arrival we were greeted by Micheall, who took great care of us during our entire stay. From a bottle of wine and special notes left around our room for our anniversary, to recommendations for dinner and tons of coupons, Micheall ensured that we had an amazing trip.
We stayed 3 nights in cottage #36, which happens to be poolside. The cottage is spacious, bright, clean, and very comfortable. I especially enjoyed having our own personal porch with chairs that faced the pool. Continental breakfast was a plus each morning and a great way to start the day. Housekeeping was very attentive to our needs, but I was disappointed that on a heavy check out day, they were unable to get to our room prior to 3pm when we had already returned to the room (after being out all day) and didn’t want to leave to have the room cleaned. But that was the only negative thing I could say and it’s minor. The beds are comfortable and have plenty of pillows. Parking in the lot is limited, but there is on street parking, so finding a spot was never a problem.
But it was the staff that made the stay fantastic. Each staff member we met was super friendly and did their best to make sure our stay was enjoyable. I would highly recommend this hotel to anyone looking for a relaxing stay in Key West. While you are there rent a moped for the day and have dessert at Better than Sex (ask the front desk for discount coupons). I can’t wait to return in the future. Thanks for an amazing stay!!!By: Heidi Jordan July 29, 2014
4 / 5 stars