Guest Reviews | Key West Hotel Reviews

I recently went on a trip to Key West with my girlfriend, this was our second time staying at the Key Lime Inn. The first time we stayed it was a smaller room, but this time there was a bigger room available and a king size bed which we were excited about, plus we got a credit off the room because we were returning guests. When we arrived the room was clean and very roomy.  The staff  at the check in office were very friendly, they gave us a cocktail discount card for a 2 for 1 at another of their hotels right up the street, even though we lost the card while we were out shopping and sight-seeing we were able to call the front desk and they were able help us in that situation on what to do. On Thursday morning we left the room about 10am to go to breakfast and have some fun on Duval street. We returned to the room around 3:30pm and our room wasn’t cleaned yet, we didn’t care so much about that but we needed fresh towels. So we went to the front desk and told a woman that was working in the office what had happened. Claudine was awesome! She apologized over and over, we waited by the pool while housekeeping tended to our room, which we didn’t mind because we love the pool/pool area. Literally 10 minutes and Claudine came out to inform us that our room was spotlessly cleaned, our bed was made, and we had fresh towels and apologizing again. We were even surprised with two glasses and a bottle of amazing champagne! The whole experience was great especially nice since it was our birthday week. Even when we checked out they informed us that there was an availability if we wanted to stay another night, we appreciated that we were offered that. I will continue to recommend Key Lime Inn to family and friends. We love it there.

By: July 15, 2014

4 / 5 stars