Guest Reviews | Key West Hotel Reviews

Excellent Customer Service : Chelsea House

Our stay at the Chelsea House was excellent. From the moment we arrived the customer service was superb. Desiree at the front desk was able to provide us with locations and coupons for very good restaurants in the Key West area. Our room was above what we’d expected; very clean and modern looking.  My girlfriend liked the shampoo that was provided more than the type she brought. We went to the office to obtain more but they were out. We told Lyenna (Russian accent) not to worry about it but when we got back to our hotel that night there was a bag on our door knob containing more shampoo. This was unexpected and we were greatfull. We would stay here again and have already referred people to this hotel.

By: on June 2, 2014
Hotel Reviewed: Chelsea House Hotel Reviews & Testimonials

5 / 5