Guest Reviews | Key West Hotel Reviews

My friend and I were here for a three night stay and enjoyed it thoroughly.  This was my second stay here and it has been remodeled and updated.  We stayed in a deluxe king room and had a separate large sitting area, a nice bathroom with huge skylight and very comfortable furniture.  Breakfast out by the pool every morning was so peaceful.  Front desk staff could not have been nicer.  Michelle was the lady that checked us in and she was there every evening.  She was very friendly and helpful.  We enjoyed her very much and took her  recommendations for restaurants both days.  Michelle even came to our car  when we checked in and helped us get our luggage upstairs to our room. This would be my one and only criticism of the property.  We are “ladies of a certain age” and had just returned from a trip to Spain.  This meant that we each a large suitcase and carryon plus we had case of water, several bottles of soft drinks and some wine to get upstairs.  I feel that they should have someone to help with luggage.  It would have been much more difficult without Michelle’s help.   We both found her to be very nice and thought she went “above and beyond”.

By: February 22, 2017

5 / 5 stars